This year was our sixth annual annual family camp at the Coquihalla Campground with about 30 attending.
Past experience with the campground was always positive and our family enjoyed their visit, but this year was definitely a very negative experience.
Many issues arose which were not handled well – sites too small for trailers, errors in billing, rude treatment – and management was most of problem.
So in this tough economic climate, when Hope desperately needs tourism, we are concerned that visitors will not return to Hope if they receive this kind of treatment.
We are very disappointed in district council’s choice of new campground operator, Holiday Trails RV Resorts, and we will be going elsewhere next year. It is my understanding that this company has been given a 10-year contract. I would hope that council will address this issue.
Janet Henderson and Ron Wort