Police announce changes for response to alarms

Maintenance tips for avoiding a false alarm for alarm owners in the Upper Fraser Valley

Upper Fraser Valley Regional Detachment:  RCMP serving Chilliwack, Hope, Agassiz, Harrison Hot Springs, and Boston Bar are changing how they respond to false alarms.  Effective September 1, 2015 property alarms must be verified before police will take action.

Police are defining a ‘verified alarm’ as one that has been confirmed by a property representative, key holder, witness or verification by two-way voice communication, video monitoring, multi-zone, or glass break activation.

We are making the public aware of our change in policy which will place more of an onus on alarm owners to be responsible for the maintenance and operation of their systems.

Police will continue to respond to all monitored panic and medical alarms.

From the beginning of 2015 police have responded to over 1,400 false alarm complaints in the UFVRD taking us away from higher priority investigations — the change provides better utilization of our resources.


Here are some tips to help avoid a false alarm:


• Have your alarm tested and serviced regularly.

• Have your alarm monitored by video or voice.

• Know how to operate your alarm system.

• Ensure property representatives are available.


Corporal Mike Rail