The Princess Auto team is very proud of its Abbotsford, B.C., store. The retailer has been in the province since 1981, with this store marking its seventh location.
“It’s great to be able to serve our BC customers with another store,” said Mark Reid, Senior Vice President of Retail Operations. “Abbotsford’s main industries are agriculture, transportation and manufacturing. We’re happy to bring our unique assortment of products to serve those industries in Abbotsford and the surrounding communities, without having to travel to the next closest location which is in Langley.”
Catering to resourceful problem solvers such as tradespeople, hobbyists, home mechanics and do-it-yourselfers, Princess Auto offers extensive product lines in the categories of Air & Power, Farm, Hand Tools, Metal Fabrication, Outdoor Power Equipment, Seasonal, Shop & Garage, Truck and Trailer assortments, the unique Hydraulics and Surplus categories, and its newest category Recreational that was introduced in 2023.
The company believes that “No sale is final until you’re satisfied.” This means they’ll gladly repair, replace, or refund any product until the customer is satisfied. In addition to Princess Auto’s industry-best return policy, they strive to offer exceptional customer service and go the extra mile to make things right. In a world with too many choices and too little time, only memorable experiences will keep customers coming back.
Princess Auto aspires to be an amazing place to work, and the hope is that many Team Members turn their part-time retail job into a rewarding full-time career with the company. As such, Princess Auto spends considerable resources recruiting, training, recognizing and delighting Team Members nationwide.
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Princess Auto is a Canadian retailer that was called Princess Auto Wrecking (PAW) when it was founded in 1933 and located on Princess Street in Winnipeg, MB. It sold car parts, new products needed by Canadian farmers, as well war surplus, and it was with those items that the first Princess Auto Catalogue was created. In 1977, Princess Auto became a retailer, with its first store opening in Edmonton, AB. After that, many stores opened across Western Canada. Despite the company’s name, it sells few auto parts.
Today, Princess Auto employs over 3,400 Team Members, with its Home Office in Winnipeg, Manitoba. It serves customers with over 50 stores from coast to coast, a National Call Centre and an online store.