B.C. Ombudsperson Jay Chalke. (bcombudsperson.ca)

Two B.C. ministries provoke most complaints, says ombudsperson’s report

Jay Chalke says too often, vulnerable people don’t get the benefits or services they need

The B.C. ombudsperson’s annual report says two government ministries generated more work for his office than any other.

Jay Chalke’s report says his staff handled more than 1,200 complaints or inquiries last year about the Ministry of Social Development and Poverty Reduction and the Ministry of Children and Family Development.

Chalke says in a news release that he hopes the needs of people involved with those ministries will be met fairly and reasonably, given their acute situations.

Unfortunately, he says, his office continues to see too many occasions where that it is not the case.

Chalke says intervention from his office remedied unfair treatment of vulnerable people, where benefits or services were denied.

READ ALSO: Disturbing complaints about RCMP cells lead to call for oversight

The office has oversight over more than 1,000 public sector organizations in B.C., and received 7,097 complaints and inquiries for the 2018 – 2019 year.

The Canadian Press

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Chilliwack trustee removed from committees, district invites

Barry Neufeld’s censure involves four forms of reprimand due to recent Facebook post

Volunteers and donors behind Chilliwack’s boots and backpacks programs awarded

Principals and vice-principals chose Murray Honda, Staples and Canadian Tire for provincial award

Chilliwack RCMP support Special Olympics athletes

This year’s torch run aiming to raise $30,000 for B.C.’s athletes

FVRD activates its emergency operations centre to monitor Fraser River levels

FVRD activates its emergency operations centre to monitor Fraser River levels

Body of Maple Ridge man recovered near Harrison Lake

21-year-old last seen on May 16 when he fell into Silver Creek

B.C. retirement home creates innovative ‘meet-up’ unit for elderly to see family face-to-face

Innovative ‘purpose-built’ unit keeps residents safe when seeing family for first time since COVID-19

Feds delay national action plan for missing and murdered Indigenous women

Meanwhile, the pandemic has exacerbated the violence facing many Indigenous women and girls

Death toll rises in COVID-19 outbreak at Langley Lodge

Number has risen to 22, making it the worst to date in B.C.

Fraser Valley libraries to offer contactless hold pick-ups

FVRL Express — Click, Pick, Go service to be offered at all 25 locations starting June 1

B.C.’s essential grocery, hardware store employees should get pandemic pay: retail group

Only B.C.’s social, health and corrections workers are eligible for top-ups

COLUMN: Canada needs to remember rural communities as thoughts turn to pandemic recovery

Small towns often rely on tourism, which has been decimated by COVID-19

Edmonton, Vancouver and Toronto vying to be NHL hubs, but there’s a catch

The NHL unveiled a return-to-play plan that would feature 24 teams

B.C. sees 9 new COVID-19 cases, one death as officials watch for new cases amid Phase Two

Number of confirmed active cases is at 244, with 37 people in hospital

Nanaimo senior clocked going 50 km/hr over limit says her SUV shouldn’t be impounded

RCMP say they can’t exercise discretion when it comes to excessive speeding tickets

Most Read